Privacy Policy
Last updated 29 July 2026
Full Force Contracting ("we", "us", "our") respects your privacy. This policy explains what personal information we collect when you use this website or enquire about our services, how we use it, and the choices available to you. We handle personal information in accordance with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth).
Information we collect
We only collect information you choose to give us. That typically includes:
- Your name, email address and phone number
- The suburb or address of the property the work relates to
- Details about the job you have described to us
- Any other information you include in an enquiry, email or phone call
Our web host may also record standard technical information such as your IP address, browser type and the pages you visited. This is used for security and to understand how the site is performing, not to identify you personally.
How we use your information
We use the information you provide to:
- Respond to your enquiry and arrange an on-site quote
- Prepare quotes, schedule work and carry out the services you engage us for
- Invoice you and keep the business records we are required to keep
- Contact you about work in progress or follow-up work you have asked about
We do not sell your personal information, and we do not use it to send you marketing you have not asked for.
Who we share it with
We only disclose personal information where it is necessary to do the work or where the law requires it. That may include our accountant or bookkeeper, our insurer, and service providers who host this website or handle enquiry forms on our behalf. Those providers are only permitted to use the information for the purpose we engaged them for.
Cookies and analytics
This site does not set advertising or tracking cookies. If we later add website analytics to understand how visitors use the site, we will update this policy to say so and to describe what is collected.
How we protect your information
We take reasonable steps to protect the information we hold from misuse, loss and unauthorised access, including keeping records secure and limiting who can access them. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security for information sent to us online.
How long we keep it
We keep enquiry and job records for as long as we need them for the purpose they were collected and for as long as the law requires us to retain business and tax records. After that they are securely destroyed or de-identified.
Accessing or correcting your information
You can ask us what personal information we hold about you, ask us to correct it if it is wrong, or ask us to delete it where we are not required to keep it. Contact us using the details below and we will respond within a reasonable time.
Complaints
If you believe we have mishandled your personal information, contact us first and we will do our best to resolve it. If you are not satisfied with our response, you can make a complaint to the Office of the Australian Information Commissioner at oaic.gov.au.
Changes to this policy
We may update this policy from time to time. The current version is always available on this page, with the date it was last updated shown at the top.
Contact us
Full Force Contracting
Dayboro, QLD 4521, Australia
Phone: 0480 180 502
Email: info@fullforcecontracting.com.au